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Privacy Policy

Brands.lk is committed to our journey of providing a secure and fair marketplace for you while respecting you as our valuable stakeholder to maintain privacy and comply with any applicable data protection and privacy laws. To support this commitment, Brands.lk has put in place rules and policies that govern our expectations of buyers, the actions Brands.lk takes to keep you safe, and how Brands.lk protect you if something goes wrong.

Some of our rules reflect local legal requirements, while others are based on our experience of how best to protect everyone using Brands.lk website services. You have to be above 18 years of age in order to subscribe to the Brands.lk website or to any of our Products and/or Services. The Privacy Policy applies to all the Clients and Users (collectively referred to as "Users") while this applies to all products and services market and distributed by the Brands.lk website. Brands.lk dedication and commitment is always to protect your privacy in all angles. 

This Privacy Policy will educate you to understand how we collect, use, and protect your information when you visit and/or order products through the Brands.lk. Please read the following policy to understand how your personal information will be treated as you make full use of the Brands.lk. This Privacy Policy should be read completely and agreed with the terms and conditions for use of the Brands.lk website. You must also read any separate terms and conditions issued along with the product display in the Brands.lk.

Any new addition such as tools or features also shall be subject to the same terms and conditions of service. The Brands.lk reserves the right to change, update or replace these terms and conditions at any given moment by posting an update in our Brands.lk. It is your responsibility to read these terms fully before using the Brands.lk. Continued use of the Brands.lk shall amount to your consent for the processing of Personal Information by Brands.lk as per this Policy. By accessing or using any part of the Brands.lk, you have agreed to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the Brands.lk or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to terms and conditions of the Brands.lk only.

Your “Personal Information" means any information provided by you including but not limited to name, National Identity Card/ Passport/ Driving License Number, address, his/her image, and information obtained by the Brands.lk in the course of providing Products and/or Services to you including but not limited to transactions with the Brands.lk, contact number, account number, account balances, payment history, and account activity.

The term "Process" in Brands.lk means complete series of actions taken in order to achieve a result. "Products and/or Services" means the range of products and/or services offered by Brands.lk receive your information from the following sources as mentioned below; Brands.lk Registration information: When you sign up for Brands.lk, you are required to provide information such as your name, email address, and phone number or any additional information needed to complete the Process. 

Your information also includes the information you choose to share via social media sites such as Facebook, LinkedIn, Instagram, TikTok, and Twitter OR when you post a status update, upload a photo, or comment on a friend's story.

Brands.lk may collect or receive information about you via social and offline competitions that we conduct on a regular basis. This information will be used by us to help us profile and target better offers to you. We also receive the following information about you with your interest in using Brands.lk: We receive data from the computer, mobile phone, or other device you use to access the Brands.lk, including when multiple users log in from the same device. This may include your IP address and other information such as your location, type of URLs and pages visited etc. We receive data related to your visit to a website that is connected, affiliated, or runs on the Brands.lk platform. Sometimes we get data from our advertising partners, agencies, activation partners, etc which tells us where you connect to us and how we can connect with you.

Brands.lk may process your Personal Information for the following purposes:

  • Processing your orders and managing and administering your account to provide details you expect in the future;
  • Delivering any services, products, or information requested by you;
  • With the purpose of responding to complaints or account inquiries;
  • Recoveries of debt;
  • Provisioning of the contracted Products and/or Services;
  • User verification purpose if required (you may misplace your password or security information for example, and we may then need to request other 'identifiable' information to protect your Personal Information from unauthorized access);

You are responsible for the accuracy, completeness, and current data of the Personal Information provided to Brands.lk. Failure to provide the same to us, as required, may result in your application for Products and/or Services being rejected, and the subscriber agreement being terminated. Any requested amendments may be subjected to prevailing and applicable laws and regulations. Brands.lk use a number of steps (encryption, passwords, and physical security) to protect your personal information against unauthorized access and disclosure. Brands.lk do not accept any responsibility whatsoever for any unauthorized access or loss of Personal Information that is beyond our control. Please be informed that Brands.lk may disclose your Personal Information where necessary, for below mentioned reasons: To any party, in compliance with legal and regulatory requirements; To relevant security or law enforcement agencies, provided a valid court order or an authorized legal request is submitted to us, for prevention/detection of crime or prosecution of such offenders; Upon request of the TRCSL, CBSL and/or other Government institution/agencies/authorities on legal proceedings; To any party for the performance of Brands.lk's contract of providing any Products and/or Services to Clients; To any party that act as Brands.lk's payment channels, including but not limited to, where applicable to validate your information, as and when required; To any party that acts as Brands.lk's agents or contractors for the purpose of recovering any amount payable to Brands.lk in the event that Brands.lk, any division or product/service undergoes re-organization or is sold to a third party, in which any of your Personal Information Brands.lk hold may be transferred to the re-organized entity or third party subject to the principles in this Privacy Policy; and To protect Brands.lk's vital interests.